We provide live, friendly, conversations directly with the client. You will complete the order and provide us with the necessary information to make the first phone call. As soon as payment has been received, the client will receive the first call according to your desired plan. Calls are made from 9 am to 5 pm local time, but usually in the morning, and can be made anywhere in the United States and Canada. To avoid any break in the service, you can order monthly for a significant discount. The calls from the calling service can continue every day whether you are at home, at work or on vacation. You can automate the service for your loved one to avoid any discontinuations. 

1. How does the calling service work?
The calling service is a telephone service designed to help aging parents and shut-in relatives. We call clients based on the plan you choose and have a brief, live, friendly but concerned conversation. We request you, the subscriber, to provide us with some suggestions to begin with. We may include such topics as the weather (naturally), a reminder to take medications, about upcoming appointments or visits, about meals, groceries, or inquiries about friends and neighbors. Overall, we like to have friendly conversations to keep our clients from feeling alone, sad, or any other negative emotions.

2. Benefits of our service.

Various health agencies recognize the importance of improved communication. Medical professionals recognize the devastating effects of isolation on seniors and their risks of hospitalizations and nursing home placements. The goal of our service is to prevent loneliness.

Some calling services provide automated calling with a short recorded message. Often the person who answers is expected to press a button on the phone pad that indicates if they are all right. Some towns have volunteers who call shut-ins to check if they are all right. Other telephone services provide electronic monitoring of medical conditions such as blood pressure and heart rate.

All of the calls are made by me and by individuals who are known personally by me. In addition, they undergo screening and background checks. Most of the callers are seniors themselves and are very familiar with the issues and concerns of the caregiver/subscribers as well as the clients.

For the most part, the same person will be calling each time. This provides some continuity in the conversation. However, for various reasons, it may not be possible to always have the same caller, but our goal is to keep the same caller. In addition, if there a break in the subscription, the client may be assigned to a different caller than previously.

We will notify you, the subscriber, of this situation so you may intervene to persuade them of the great importance of this service. If this is not successful, you will receive a refund of the days we were not able to provide.

All of the callers are checked and screened. Calls are randomly monitored by the service for quality control. We will not engage in any conversation concerning intimate, private or confidential matters. Also, the nature of the calls remains confidential- between the service, the client, and the subscriber. This is not a security service and we do not provide any advice or counseling.

If the caller is concerned that an emergency may be occurring during the call, we are unable to give any advice except to call 911 immediately. Then the caller will immediately hang up. You, the subscriber, will be notified of our concern by email, phone with voice-mail, or text message, according to your preference.

​You can continue the daily calling service by ordering another subscription or order a week’s worth of call individually. Our regular calling service can help reduce isolation and improve self-esteem for clients. This may postpone hospitalizations or shorten hospital stays. It could also shorten rehab and assisted living arrangements. Visiting nurses and physiotherapists visits may also be minimized. This is NOT a medical service and we do not discuss medical conditions or provide medical advice. Neither is this a security service. If a medical or security emergency seems to be occurring, we can only recommend calling 911 and then we immediately end the call and notify you. We also do not discuss financial or legal topics.

We will notify you, the subscriber, as soon as possible if we are concerned that the client may be having an emergency during the phone call. We will leave a brief message describing our concerns. Otherwise, we will respond to any questions you may have, usually within 24 hours if not sooner. We appreciate any additional topics you would like our caller to discuss with the client.

With each telephone call, we record 1 or 2 details of the conversation to help us with the next call. We do not intend to withhold any information, but very little info is actually kept in the file from 1 call to the next.

All of our callers have been screened and checked. We do not discuss any private matters with clients. We intend to simply provide a cheerful pleasant but concerned conversation with the client. We refuse to discuss any personal or intimate matters and we will immediately change the subject. If that is not successful, we will end the call and call again the next day.

We do NOT sell anything with our phone calls.

You can cancel the calls at any time. This can be done most easily online, but also by email, telephone or mail.

You will get this great calling service for your loved one. You also get the latest on information available for caregivers of your loved one on our blog. This is available for your convenience.

If you have more questions or concerns that have not been answered by this web site, please do not hesitate to contact us by email.